Menu
Models
Menu

FAQ.

Do you want to find out more about Porsche E-Performance and the everyday driveability of your Porsche Cayenne E-Hybrid, Panamera E-Hybrid or Taycan? We have collected all the most important questions and answers for you, so you can be sure our interpretation of electromobility adds value for you.

Search results
Charging options
Where can I charge my Porsche Cayenne E-Hybrid, Panamera E-Hybrid or Taycan?

Your Porsche can be conveniently charged in various everyday situations. You can purchase Porsche charging equipment for use at home or use at semi-public and public charging points.

Which plug sockets can I use to charge my Porsche Cayenne E-Hybrid, Panamera E-Hybrid or Taycan?

Porsche offers various infrastructure cables. For domestic usage, a 10 Amp / 240 Volt cable is offered and various Single Phase / Three Phase industrial cable options.

Home charging
Which charging equipment does Porsche offer for charging my vehicle at home and where can I purchase it?

Porsche offers various home charging equipment such as the Porsche Mobile Charger Connect and the Porsche Home Energy Manager as standard and optional equipment. You can purchase this via the established sales channels, for example, from your Porsche partner.

I would like to charge my Porsche Cayenne E-Hybrid, Panamera E-Hybrid or Taycan at home. How can I find out if this is possible?

In order to obtain a detailed check, please speak to your Porsche Dealer. This way, your electrical infrastructure can be tested and details for installation of the equipment at your home can be coordinated.

Why do I need the Porsche Home Energy Manager?

The Porsche Home Energy Manager monitors the energy and power consumption in your home and thus enables the use of smart-charging functions. This involves automatically charging your vehicle as quickly and cost-effectively as possible. Smart charging works through intelligent consideration of your electricity tariff, your Photovoltaic System (if installed) and other current consumers in order to prevent overloading of your electrical circuit.

What is the difference between the Porsche Mobile Charger Connect and the Porsche Mobile Charger?

The Porsche Mobile Charger and the Porsche Mobile Charger Connect are both chargers for vehicles with high-voltage batteries, intended for the use of the infrastructure in your home. The Porsche Mobile Charger Connect is operated via a convenient touch display. In conjunction with the Porsche Home Energy Manager, it supports smart charging applications and provides overload protection for your domestic connection. Extensive accessories are also available for the Porsche Mobile Charger Connect, such as the Porsche Charging Dock.

Charging takes longer than expected. Is there a fault?

The charging duration depends on the charging current available at the charging point. The higher the charging current, the faster your Porsche is charged. In addition, the charging duration depends on the on-board charger of your Porsche and other conditions such as ambient temperature.

Vehicle
Must I always fully charge my Porsche Cayenne E-Hybrid, Panamera E-Hybrid or Taycan?

No. You do not always have to fully charge the high-voltage battery of your Porsche. Partial charging of your Porsche does not cause capacity loss (memory effect) and does not reduce the service life of the high-voltage battery.

What does the range of my Porsche Cayenne E-Hybrid, Panamera E-Hybrid or Taycan depend on?

The range is influenced by various factors such as driving style, comfort functions, aerodynamic and road conditions. The most important factor is your driving style. An environmentally aware and predictive driving style promotes the recuperation of braking energy and therefore increases the range. You can also reduce the intensity of comfort functions such as air conditioning and heating and only mount add-on parts that influence aerodynamics (e.g. roof boxes) when needed.

Your search failed to deliver any results.

Not the right one?
New Search

Discover more about Porsche E-Performance.

Discover more about Porsche E-Performance, electromobility and the sports car of the future.