Rental - FAQ
 

Porsche Drive – Rental FAQ

Porsche Drive – Rental is the daily and weekly rental service that allows you to rent a Porsche on demand with the Porsche Drive App.

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Top Questions
How does Porsche Drive – Rental work?

Reserve your rental using the Porsche Drive App. Select when and where you would like to retrieve your Porsche and a concierge will reach out to you to confirm availability. Once your rental has been scheduled and you retrieve your Porsche, all that’s left is for you to drive!

How do Porsche Drive – Rental and Porsche Drive – Subscription differ?

Porsche Drive – Rental is our daily and weekly rental service. Porsche Drive – Subscription is our all-inclusive monthly subscription service. You can find out more about Porsche Drive – Subscription here.

What vehicles are available?

Porsche Drive – Rental includes current model year vehicles. Model type and trim are subject to availability. Our Porsche Drive Concierge will ensure you have the perfect vehicle for any occasion.

How does insurance work?

All Porsche Drive – Rental drivers are required to provide their own primary insurance during the sign-up process. A $2,500 security deposit will be placed on hold prior to delivery.

What is the current Porsche Drive process during the COVID-19 (Coronavirus) outbreak?

At Porsche Drive, the health and comfort of our members and employees is our highest priority. We want to assure you that we are doing all we can to ensure proper protocols are in place and followed to mitigate the spread of this virus including the following:

  • We thoroughly clean and sanitize every vehicle before and after each vehicle delivery.
  • Our team, completes a multi-point inspection and cleaning process wherein exterior and interior touch points are deep cleaned and sanitized before being prepared for future deliveries.
  • High touch point areas including, but not limited to steering wheels, door handles, shift knobs, and arm rests will be cleaned with additional attention using disinfecting wipes or spray.
  • We include an amenity kit in every vehicle that includes hand sanitizer, disinfecting wipes and tissues.
  • Upon your mobile delivery at the location of your choice, our concierge will keep 2 meters apart at all times while leaving the key in the vehicle and waiting until you arrive.

As the situation unfolds, the above plans and precautions might change. If so, we will keep you up-to-date. Please reach out to us directly if we can help in any way. If you have any special requirements we are happy to accommodate.

Signing Up
How do I schedule my Porsche Drive – Rental?

Download the Porsche Drive app on iOS® or Android®. Follow a few simple steps to complete your sign-up. Select Rental, schedule your drive by determining your rental period, and choose the Porsche that you wish to rent.

Where is Porsche Drive – Rental currently available?

Porsche Drive – Rental is currently available in the following cities:

  • Atlanta, GA
  • Las Vegas, NV
  • Los Angeles, CA
  • Phoenix, AZ
  • San Diego, CA.

If we’re not in your area, please let us know where to go next here.

Who is eligible to join Porsche Drive – Rental?

Porsche Drive - Rental drivers must be at least 27 years old, hold a valid driver’s license, and primary insurance. If you hold an international driver’s license, please contact us so that we can assist you with your reservation.

How much does a Porsche Drive – Rental cost?

Porsche Drive – Rental pricing varies depending on the vehicle you choose and the rental duration you select. Please find the pricing chart here.

How much is tax?

Tax rates are set by local municipalities and therefore, every city has a different tax rate associated. Please find the associated tax rates by city below:

  • Atlanta, GA | 11.0%
  • Las Vegas, NV | 20.3%
  • Los Angeles, CA | 9.5%
  • Phoenix, AZ | 18.9%
  • San Diego, CA | 7.8%
Everyday Usage
How well-equipped are the vehicles?

Porsche Drive – Rental vehicles are tastefully and well-equipped with high-end trim packages and options. Please note that we cannot guarantee the availability of certain options.

Are pets allowed in vehicles?

We do allow pets in the vehicles, but they must be transported in a crate at all times.

What happens if I get into an accident?

First, make sure that everyone is safe, get your vehicle to a safe place, and call the police. Once the situation is stabilized, call us on your private concierge line to walk through next steps.

Pricing & Payment
When is payment due?

A valid debit or credit card is required during sign-up. Prior to retrieving your Porsche Drive - Rental, a $2,500 security deposit and rental price + tax – will be collected.

What about fuel?

All Porsche Drive – Rental vehicles are arranged with a full tank of gas. If you return the vehicle at the end of your rental without a full tank, your concierge will refill the vehicle and add the charge to your final bill. There is no surcharge for this service.

Terms of Use
Can anyone else drive the vehicle?

Yes, so long as they are licensed to drive in the United States and covered under your insurance.

What data does Porsche Drive – Rental collect?

We want to ensure the best service and safety for all of our drivers. In order to do so, we keep track of various data points to record vehicle and driver history. For more information on terms of use, please reference Porsche Drive’s Privacy Policy.

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Contact Us

If you have a question that is not answered or just want to say hello, please feel free to submit your information below.
We’d love to hear from you.

You can also reach us directly at:

Phone: (888) 369-9904
Email: info@porschedrive.com
Hours: Monday – Sunday | 8:00 AM – 8:00 PM ET

Please note: By providing your contact information we assume that you are consenting to be contacted by Porsche Smart Mobility, Inc. (Porsche), its affiliate companies and our authorized Porsche dealers. If you don't wish to be contacted in this manner, please do not provide your email and/or phone information, as applicable. To the extent permitted by law, your permission supersedes any prior opt-outs given to PCNA as well as any government registries of Do Not Call Lists. Your information may be used to inform you about Porsche products, services, news and events in accordance with our Privacy Policy which can be located here. You may opt out at any time by calling 1-800-PORSCHE or by sending an email to privacy@porsche.us.

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