Porsche Drive – Subscription - FAQ
 

Porsche Drive – Subscription FAQ

Porsche Drive – Subscription is the monthly subscription service that gives you the flexibility to drive one or as many Porsche vehicles as you desire. Learn more about the all-inclusive subscription and how to become a member today.

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Top Questions
How does Porsche Drive – Subscription work?

Interested members should select their subscription plan of interest (e.g., Single-Vehicle Subscription, Multi-Vehicle Subscription) and apply using the Porsche Drive app. Once approved, a Porsche Drive concierge will work with you to coordinate your first delivery or retrieval.

Single-Vehicle Subscription: Select a Porsche of interest, determine the subscription term (e.g., 1 Month or 3 Months), and follow a few simple steps to complete your sign-up. Once approved, a Porsche Drive concierge will reach out to solidify your subscription start date and confirm your vehicle retrieval location.

Multi-Vehicle Subscription: Select a Subscription Tier (e.g., Launch or Accelerate) and follow a few simple steps to complete your sign-up. Once approved, members can request their preferred Porsche and schedule their delivery, including when and where they would like it delivered, using the Porsche Drive app. A Porsche Drive concierge will deliver the new vehicle, transfer your personal items over to the new vehicle, and ensure you are all set to go. Flip into a new model as often as you would like. Our goal is to ensure you have the perfect vehicle for any occasion.

How does Porsche Drive – Single-Vehicle Subscription and Porsche Drive – Multi-Vehicle Subscription differ?

Porsche Drive – Single-Vehicle Subscription provides members access to a single Porsche vehicle for either a single month, or a three-month period, for a total of 1,500 miles per month. Porsche Drive – Multi-Vehicle Subscription provides members continuous access to a fleet of Porsche vehicles monthly, for a total of 2,000 miles per month.

If you are interested in a shorter commitment, learn more about Porsche Drive – Rental, the daily and weekly rental service. .

What is included in a Porsche Drive – Subscription membership?

All Porsche Drive – Subscription memberships include insurance coverage, roadside assistance, vehicle maintenance and a personal concierge with white-glove delivery within the delivery area.

What vehicles are available with a Porsche Drive – Subscription membership?

Porsche Drive offers a variety of vehicles* across membership tiers.

Launch Tier vehicles may include:

  • 718 | Boxster, Boxster S, Boxster T, Cayman, Cayman S, Cayman T
  • Panamera | Panamera, Panamera 4
  • Macan | Macan, Macan S
  • Cayenne | Cayenne, Cayenne Coupe

Accelerate members have access to the Launch Tier vehicles plus:

  • 718 | Boxster GTS, Cayman GTS
  • 911 | Carrera, Carrera Cabriolet, Carrera S, Carrera S Cabriolet Carrera 4S, Carrera 4S Cabriolet
  • Panamera | Panamera 4 E-Hybrid, Panamera 4S
  • Macan | Macan GTS
  • Cayenne | Cayenne S, Cayenne E-Hybrid Coupe, Cayenne S Coupe

*Fleet is subject to availability

How does Porsche Drive – Subscription pick the perfect vehicle for me?

Think of us as your personal vehicle concierge service. Tell us about your needs and we will match them with the perfect ride. Road trip? Special date night? We've got you covered.

How does insurance work?

Insurance is included with all Porsche Drive subscriptions. All approved drivers are covered by the Porsche Drive – Subscription insurance policy. Policy highlights:

  • $1,000,000 liability coverage (combined single limit)
  • $300,000 uninsured motorist (combined)
  • $2,000 medical payments to offset any out of pocket or deductible costs
  • $1,000 deductible
What is the current Porsche Drive process during the COVID-19 (Coronavirus) outbreak?

At Porsche Drive, the health and comfort of our members and employees is our highest priority. We want to assure you that we are doing all we can to ensure proper protocols are in place and followed to mitigate the spread of this virus including the following:

  • We thoroughly clean and sanitize every vehicle before and after each vehicle delivery.
  • Our team, completes a multi-point inspection and cleaning process wherein exterior and interior touch points are deep cleaned and sanitized before being prepared for future deliveries.
  • High touch point areas including, but not limited to steering wheels, door handles, shift knobs, and arm rests will be cleaned with additional attention using disinfecting wipes or spray.
  • We include an amenity kit in every vehicle that includes hand sanitizer, disinfecting wipes and tissues.
  • Upon your mobile delivery at the location of your choice, our concierge will keep 2 meters apart at all times while leaving the key in the vehicle and waiting until you arrive.

As the situation unfolds, the above plans and precautions might change. If so, we will keep you up-to-date. Please reach out to us directly if we can help in any way. If you have any special requirements we are happy to accommodate.

Signing Up
How do I join Porsche Porsche Drive – Subscription?

Download the Porsche Drive mobile app on iOS® or Android® here. Select Single Vehicle Subscription or Multi-Vehicle Subscription and follow a few simple steps to complete your sign-up. Once completed, we will verify your information and check your driving history. In most cases, we can process your application within a few days. We will contact you once your application has been approved to get you started and schedule your first delivery or retrieval.

Where is Porsche Drive – Subscription currently available?

Porsche Drive – Subscription is currently available in the following cities:

  • Atlanta, GA
  • Las Vegas, NV
  • Los Angeles, CA
  • Phoenix, AZ
  • San Diego, CA

Check to see if Porsche Drive is available in your area here.
If we’re not in your area, please let us know where to go next here.

Who is eligible to join Porsche Porsche Drive – Subscription?

Porsche Drive - Subscription members must be at least 21 years of age, hold a valid driver’s license and a clean driving record. If you hold an international driver’s license, please contact us so that we can assist you with your membership application.

How do I retrieve my first vehicle?

Once your application has been approved, your personal Porsche Drive concierge will work with you to schedule your first vehicle delivery or retrieval. We provide complimentary delivery and pick-up within 20 miles of the participating Porsche Drive partner dealership. If you live outside of the delivery area, you may still be eligible to subscribe as long as you can retrieve the vehicle at the dealership or within the delivery area. Check to see if Porsche Drive is available in your area here.

What should I do with my other vehicle?

Many Porsche Drive – Subscription members choose to sell their other vehicle(s). We are happy to help facilitate a quote through a local Porsche dealer. Please contact us for further details.

What is the Porsche Drive – Subscription activation fee?

A $595 one-time activation fee is required for all new Porsche Drive – Subscription memberships (except for the three-month Single-Vehicle Subscription plan). The fee is non-refundable and charged when your first delivery is scheduled.

How much does a Porsche Drive – Subscription membership cost?

Single Vehicle Subscription

· One Month Membership

  • Activation Fee | $595 (One-Time)
  • Monthly Fee | Selected Porsche Model + Tax (Monthly)

· Three Month Membership

  • Activation Fee | Waived
  • Monthly Fee | Selected Porsche Model + Tax (Monthly)

Multi-Vehicle Subscription

· Launch Tier Membership

  • Activation Fee | $595 (One-Time)
  • Monthly Fee | $2,100 + Tax (Monthly)

· Accelerate Tier Membership

  • Activation Fee | $595 (One-Time)
  • Monthly Fee | $3,100 + Tax (Monthly)
How much is tax?

Tax rates are set by local municipalities and therefore, every city has a different tax rate associated. Please find the associated tax rates by city below:

  • Atlanta, GA | 11.0%
  • Las Vegas, NV | 20.3%
  • Los Angeles, CA | 9.5%
  • Phoenix, AZ | 18.9%
  • San Diego, CA | 7.8%
Everyday Usage
How well equipped are the vehicles?

Porsche Drive – Subscription vehicles are tastefully and well-equipped with high-end trim packages and options. Please note that we cannot guarantee the availability of certain options.

Are pets allowed in vehicles?

We do allow pets in the vehicles, but they must be transported in a crate at all times.

What happens if my vehicle needs repair?

Our goal is to ensure that you will never have to worry about maintenance or repair issues. If an unforeseen incident occurs, please contact and notify your personal concierge. We will work to get you back on the road as soon as possible.

Where can I find the insurance card?

You can view a digital version of your insurance card on the "Garage" tab of your Porsche Drive app. A hard copy of the insurance card can also be found in the glovebox compartment.

What happens if I get into an accident?

First, make sure that everyone is safe. Then, get your vehicle to a safe place and call the police. Once the situation is stabilized, please give us a call so that we can walk you through next steps.

How much advance notice is required for a vehicle flip?

In order to ensure that we can reserve and properly deliver your desired vehicle, we require at least a 24 hour advance notice.

Pricing & Payment
What is the minimum commitment to Porsche Drive – Subscription?

Porsche Drive – Single-Vehicle Subscription.

  • One Month Plan | The commitment period is one month.
  • Three Month Plan | The commitment period is three months.

Porsche Drive – Multi-Vehicle Subscription.

  • Launch & Accelerate Tier | Only a 30-day commitment is required. Your membership will automatically renew monthly after the first month. We require a 30-day cancellation notice for members who wish to conclude their subscription.
When is payment due?

A valid debit or credit card is required during sign-up. Your first payment will be collected when you schedule your first delivery or retrieval date. Subsequent payments will be charged on a monthly basis.

What about fuel?

All Porsche Drive – Subscription vehicles are delivered with a full tank of gas. If you return your vehicle without a full tank, your personal concierge will refill the vehicle and directly add the charge to your account. There is no surcharge for this service.

Can I change my Porsche Drive – Subscription membership?

Yes, Porsche Drive – Subscription members can switch their plan by providing ten (10) days’ notice prior to the start of the next program period, pending availability. Please contact us if you are interested in switching and we’d be happy to help.

Terms of Use
Is there a usage limit or flip limit per month?
  • Single-Vehicle Subscription: You may drive up to 1,500 miles per month. If you exceed the mileage limitation in any monthly subscription period, you will be charged $1 per excess mile. Unused miles from a subscription month will ‘roll over’ to the following month (accrued mileage for your account) for a maximum of two consecutive months.
  • Multi-Vehicle Subscription: You may drive up to 2,000 miles per month. If you exceed the mileage limitation in any monthly subscription period, you will be charged $1 per excess mile. Unused miles from a subscription month will ‘roll over’ to the following month (accrued mileage for your account) for a maximum of two consecutive months. While there is no flip limit for Porsche Drive – Multi-Vehicle Subscription members, we require a 24-hour notice in order to ensure that we can reserve and properly deliver your desired vehicle.
Can anyone else drive my Porsche Drive – Subscription vehicle?

Yes, you can add one additional eligible driver (must be at least 21 years of age) to your account so long as they are licensed to drive in the United States.

What data does Porsche Drive – Subscription collect?

We want to ensure the best service and safety for all of our members. To do so, we keep track of various data points to record vehicle and driver history. For more information on terms of use, please reference Porsche Drive’s Privacy Policy.

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Contact Us

If you have a question that is not answered or just want to say hello, please feel free to submit your information below.
We’d love to hear from you.

You can also reach us directly at:

Phone: (888) 369-9904
Email: info@porschedrive.com
Hours: Monday – Sunday | 8:00 AM – 8:00 PM ET

Please note: By providing your contact information we assume that you are consenting to be contacted by Porsche Smart Mobility, Inc. (Porsche), its affiliate companies and our authorized Porsche dealers. If you don't wish to be contacted in this manner, please do not provide your email and/or phone information, as applicable. To the extent permitted by law, your permission supersedes any prior opt-outs given to PCNA as well as any government registries of Do Not Call Lists. Your information may be used to inform you about Porsche products, services, news and events in accordance with our Privacy Policy which can be located here. You may opt out at any time by calling 1-800-PORSCHE or by sending an email to privacy@porsche.us.

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